CMS questions and Answers

We have collected the main questions about CMS in a convenient FAQ by category. Here you will find answers to most questions about creating an online store and using the system. If suddenly there is no answer-ask a question in the chat or in technical support.

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Frequently Asked Questions

Simple and clear answers to questions about the purchase and composition of the license, technical support and installation of the CMS without unnecessary technical terms.

Before buying

What will I get after the purchase?

Buyers CMS is delivered electronically, so you will get:

The license key that is needed for activation and updating.
A perpetual license to use the CMS.< / li>
Technical support and access to all updates throughout the year. You can renew the license for one year for 50% of its cost.

Is it possible to try the system before buying?

You can try the Buyers CMS work in two ways:

online mode - there is no need to install the cms on the hosting yourself.
Download distribution kit and install the system on your server, you will be given a test key for 14 days. After that, you can buy a license and continue working without losing information.

Will the website on Buyers CMS be displayed correctly on mobile devices?

The correct display of the site on mobile devices primarily depends on the layout, and not on the platform on which the site is being developed. At the same time, you get a fully adaptive design of your store out of the box.

Is it possible to transfer a ready-made store to Buyers CMS?

You can transfer a ready-made store to our system from absolutely any CMS. We have created all the conditions for a quick and painless transfer. In addition, you can contact the technical support service for help.

Licenses and documents

What is included in the license?

When you purchase a license, you will receive:

A license key for one domain.
The ability to use the automation module-import of goods.
Free updates for one year from the date of purchase of the license.
Free technical support for one year from the date of purchase of the license.

How does the purchase and receipt of a license take place?

When buying a license on our website, you need to:

Go to the license purchase page.
Fill out the form and click the "Submit an application" button.
After that, we will contact you and provide a convenient payment method.

After payment, the license will be generated and sent to your email address. This usually happens during the day.

Does the license have an expiration date?

The license is perpetual. Buyers CMS technical support and updates are provided within one year from the date of purchase of the license. You can renew the license for 50% of its cost.

Can I install multiple copies of the same license?

The license agreement assumes the installation of one copy of the system. At the same time, you can install copies on subdomains.

Can I buy a license only on your website?

You can buy a license both on our website and from our partners.

Why do I need a license extension?

Renewal of the license is not mandatory. However, we strongly recommend that you renew it regularly. An active license requires technical support, the ability to upgrade to the current version, as well as the ability to use the product import module. You can renew the license for 50% of its cost.

How do I renew my license?

To renew the license, you can write to the support service on the website or contact us in any way convenient for you.

Support and updates

Why do I need technical support and what does it include?

If you have active technical support, you can contact us for help with any problem with the site on Buyers CMS. Our specialists will help you with the installation of modules, integration with third-party services, updating the system, as well as advise you on any issues related to our system.

Active support also involves updating to the latest version.

Is technical support paid?

Technical support and the ability to update the system to the latest version are free for the first year from the date of purchase of the license. Then you can renew the license for 50% of its cost.

How do I update the system to the latest version?

When the next Buyers CMS update is released, a corresponding notification appears in the site's admin panel. To make an update, go to the section updates and select the required version. On the page of each update, we describe in detail which files were affected in the update. If you have problems with the update, you can contact the support service for help.

Why update the system to the latest version?

We are constantly adding new features, making corrections, improving performance and improving the system. Regular updating of the system to the latest version will allow you to use Buyers CMS 100%!

How do I extend technical support?

To extend technical support, you can write to the support service on the website or contact us in any way convenient for you.

Hosting and installation

What are the system requirements of Buyers CMS?

Buyers CMS is developed in the PHP programming language and can work effectively on any UNIX or Windows platform. Minimum technical requirements:

PHP version 7.1 — 7.4
MySQL version 5.7
PHP modules: GD2, MB String, ZIP
Web server: Apache/Nginx

What is the Buyers CMS written on?

Our system is written in the PHP programming language, HTML markup language, CSS, and the SMARTY template engine is used.

How do I install the system?

To install Buyers CMS, it is enough to download the current version of the system and upload its contents to the hosting, then go to the site and follow the instructions.

What is FTP or SFTP and where can I get it?

This is a file transfer protocol. With it, you can upload the files of your site to the hosting, as well as download them to your computer. To get FTP access, contact the support service of your hoster.